COLUMBUS, Ohio, August 14, 2025--(BUSINESS WIRE)--Retailers are struggling to live up to shoppers’ expectations when it comes to having the right data and insights to facilitate great customer service ...

AI will not replace specialty retail associates but will shift their role from cashier to clienteling expert, stylist and brand ambassador by 2030. Pandora implemented AI-powered product search in ...

A Jumpmind AX Insight study reveals retail store associates are battling more than a few challenges and while technology promises big rewards it isn't always solving the problems associates deal with ...

These legacy tools require associates to toggle between static hardware and potentially leaving the customer behind.

As the holiday season fast approaches, retailers are putting together their seasonal hiring plans to keep stores and fulfillment centers operating. Initial projections for retail’s busiest time of ...

US retailers are struggling to live up to shoppers’ expectations when it comes to having the right data and insights to facilitate great customer service in the store, as shopping journeys ...

COLUMBUS, Ohio, June 09, 2026--(BUSINESS WIRE)--Jumpmind, a leading provider of innovative retail technology solutions, today announced the findings of its 2026 AX Insights study. The study is based ...

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — ...

Retail shopper incivility — everything from threats, assaults, verbal assaults and one-on-one interpersonal conflicts — has hit what is likely an all-time high in the retail store environment. In the ...

That’s where artificial intelligence (AI) is stepping in. Tools like Guitar Center’s Rig Advisor, an AI-powered shopping assistant, are designed to replicate what a human associate can do, delivering ...

LINCOLNSHIRE, Ill.--(BUSINESS WIRE)-- Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today ...